The Maintenance Contract is between Chancey & Reynolds, Inc. and the Customer. The Contract renews automatically each year on the anniversary date. If the price of the Contract changes for the upcoming year, the Customer will be notified prior to the performance of the maintenance work. In addition, Chancey & Reynolds, Inc. or the Customer may cancel the Contract prior to work being performed. The Maintenance work will be performed twice a year.
Where applicable, this agreement includes the following work on the Customer’s heating and cooling equipment:
- Clean condenser coil (one time a year)
- Inspect blower housing
- Observe operation of unit
- Check thermostat operation
- Flush and clear drains
- Check refrigerant level
- Check gas burners (Fall)
- Check for cracks in the heat exchanger (Fall)
- Lubricate motors (some do not require oiling)
- Check electrical connections
Contract Customers get front of the line availability over non-Contract customers.
Extra charges will be made for replacement parts, refrigerant, refrigerant recovery per EPA guidelines, duct repairs, freight charges, replacement coils or equipment, etc.
Maintenance Contract Customers receive a 10% discount on any repair.
Chancey & Reynolds, Inc. technicians will endeavor to leave the unit(s) operating effectively and efficiently. However, Chancey & Reynolds, Inc. does not provide any warranty nor guarantee on the Customer’s equipment. In the event of a problem or failure of the heating and cooling equipment, Chancey & Reynolds, Inc. will respond to the Customer as soon as possible, preferably the same day, to make the necessary repairs.