About Chancey & Reynolds

Steve Chancey and Art Reynolds founded Chancey & Reynolds, Inc. in 1978. Both graduates of the University of Tennessee, Steve and Art discovered a shared passion for their vibrant Knoxville community. Together, the two entrepreneurs built Chancey & Reynolds, a business committed to serving the heating and air needs of the greater Knoxville area. Built on honesty, integrity, reliability, and efficiency, Chancey & Reynolds treats customers like family. Our team of NATE-certified technicians uses teamwork, fairness, and careful planning to ensure top-notch HVAC service, air conditioning, heating, new equipment installation, and indoor air quality for our beloved Knoxville community.

We’ve grown a lot since our humble beginnings

“The Top Ten” by Rheem Mfg. Co.
Super Service Award by Angie’s List
Platinum Contractor Award by Rheem Mfg. Co.
Top Workplaces 2017 by Knoxville News
Fully Insured
Certified Technicians
Emergency Service
BBB Rating

Over the years, we’ve expanded to serve you better.

We’ve grown our Knoxville headquarters from a small office building into a fully equipped facility with streamlined operations and impressive capacity. We’ve extended our service coverage by establishing a second office in Lenoir City, strengthening our operation to better serve the community.
“It is the desire of Chancey & Reynolds to provide quality equipment with professional installation and service. Our pricing should provide for a reasonable profit and a “Good Value” for our customers.”
Steve B. Chancey, President

“Competence, professionalism, responsiveness, great people, including Ehsan who did his usual excellent job today as well as in the past.”

Peter T.

“Fantastic same day service. Ehsan was very professional and knowledgeable. Got us taken care of in a quick visit. Highly recommend.”

John R.

“What a breath of fresh air! An amazing technician came out within 4 hours of me calling. He was super knowledgeable and was able to tell me exactly what was wrong with my ac unit.”

Megan B.

“Every company on the face of the earth should be run as well as Chancey and Reynolds. They are friendly, prompt, have wonderful technicians and their prices are very fair.”

Helen C.

“We have used Chancey & Reynolds for many years. They always are quick to send someone to check the heat or air conditioning, many times even the same day I call.”

Heidi B.

“Ehsan was the man for the job! Super friendly, professional, and clearly knew what he was doing! He helped me out quickly and got my unit back on track. Highly recommend him.”

Erin S.

“Praise to Easin for always doing an awesome job fixing problems with my heating system! 5 star for sure.”

Will W.

“Chancey and Reynolds did a fantastic job fixing our AC quickly and our technician even went out of his way to get us custom air filters to fit our unit better! Thank you for a job well done!”

Sarah H.

“Highly recommend! Ehsan is kind professional and all around exceptional. Checked my system completely and gave me peace of mind.”

Cat C.

“We are very happy with the work performed. They really do care. The service tech really explained to us what he was doing and why. He was able to put us at ease.”

Keith A.

“Professional and courteous from start to finish. They arrived within 2 hours of my initial contact. Matt arrived on time, immediately located problem and had it fixed in less than 30 minutes.”

Kristi L.

“Jake was an excellent technician. He explained what why he was doing something. He treats you like your business matters. I would use them again if needed. The price for the visit was reasonable.”

Diana A.

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Get in touch today!

Call one of our offices or, fill out the form below to schedule an appointment.