Welcome to the
Our worry free solution removes all the common headaches associated with owning an expensive heating and cooling system. See all the benefits that the Premier Program™ provides for a low monthly payment.
Compare the Difference: See how the Premier Program™ stacks up.
FAQs and Benefits
As a Premier Program™ member, you can expect priority service should the heating and cooling system ever need servicing. Please contact Chancey & Reynolds and one of their qualified service technicians typically will be dispatched to your home within 24 hours or less.
The installation is performed by Chancey & Reynolds. Installations in most cases take about a day. Chancey & Reynolds will set up a time and day for the installation that is most convenient for you and fits with your schedule.
With the Premier Program, all home comfort system maintenance, consumable parts (air filters and UV bulbs) and covered repairs are included per the terms of your Premier Program™ agreement.
Yes. Chancey & Reynolds will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls and show you how to change the consumable parts as required.
Chancey & Reynolds works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, Chancey & Reynolds will recommend the best options for you to consider.
Chancey & Reynolds will safely remove and dispose of your old home comfort system in an environmentally friendly manner.
Chancey & Reynolds will contact you to schedule the annual home comfort system maintenance. However, if you must reschedule that appointment, contact Chancey & Reynolds to do so, at your earliest convenience.
If you sell your home, you have a couple options with the Premier Program™:
Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program™ and executing required documentation, they will assume responsibility for any remaining payments.
Option 2: Contact Service 1st Financial to exercise your purchase option, as detailed in your Premier Program™ agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.
The standard term for the Premier Program™ is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program™ agreement):
1) Upgrade to a new system,
2) Extend your Premier Program™ agreement,
3) Exercise your purchase option, or
4) Return the system.
For questions concerning the home comfort system, contact Chancey & Reynolds. Contact information is included in your Premier Program™ agreement.
For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at [email protected] or call us toll-free at (888) 342-7005.
If you wish to transfer your Premier Program™ agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at [email protected] or call us toll-free at (888) 342-7005.