The air conditioning went out in our house, and as we have only lived here 4 months, we feared the worst, a new compressor and $$$$. We called a few places, and were pleased to speak to a live person at Chancey & Reynolds, and even more pleased to have an appointment set up on the same day. Jake, the technician, called to let us know he was coming a little ahead of schedule which was great! Jake was very professional and efficient he quickly determined our problem was the capacitor, which he handily replaced and cleaned both of our units. We are extremely happy with the response and work performed, would highly recommend this company!