5 Tips for Choosing the Right HVAC Contractor


When it comes to your home or business’s HVAC system, finding the right professionals is crucial to keep your equipment performing optimally for as long as possible. Whether it’s for installations, repairs, or routine maintenance, who you choose to partner with can make a huge difference in the comfort and efficiency of your space.

Chancey & Reynolds HVAC technician repairing unit inside a home

Why Your HVAC Contractor Matters

Your heating and cooling system is vital for maintaining a comfortable and healthy indoor environment, especially during extreme weather conditions. A professional, trustworthy HVAC contractor keeps your system running correctly and efficiently. They address issues promptly and provide essential maintenance to prevent equipment failures. By entrusting your system to a reputable company like Chancey & Reynolds, you can even extend the lifespan of your HVAC and save money on utility bills.

Here’s What to Look For

If you’re searching for a reliable HVAC contractor, look for these key attributes:

1. Experience and Expertise

A dependable HVAC contractor like Chancey & Reynolds will have HVAC-certified technicians backed by years of industry experience. They are seasoned professionals who are well-acquainted with all types of heating and cooling systems, from residential to commercial equipment. Look for a contractor equipped to handle installations, repairs, and maintenance with precision and proficiency.

2. Licensing and Certification

Proper licensing and HVAC certification is a non-negotiable requirement for your HVAC contractor. Chancey & Reynolds requires all its technicians to acquire and maintain NATE (North American Technician Excellence) certification. NATE certifies HVAC technicians through a series of knowledge and experience-based testing and initiates follow-up training and testing every two years. We guarantee that our technicians are qualified and up to date with industry standards and practices.

3. Comprehensive Services

Picking an HVAC provider that offers a wide range of services helps secure a long-term contractor relationship. For example, Chancey & Reynolds specializes in equipment installations, repairs, regular maintenance, emergency repairs and more, and we do it for both commercial and residential customers. This comprehensive service offering means you can rely on us for all your HVAC and indoor air quality needs now and in the future.

4. Reputation and Reviews

Customer testimonials and reviews are a great source of information when you’re looking for an HVAC company you can trust. A company’s customers provide significant insight into that organization’s staff, reliability, and performance. Chancey & Reynolds is proud of the reputation we’ve built with our Knoxville and Lenoir City customers over the years, and we work hard to make sure the people we serve are satisfied with our services. Our technicians and office staff always prioritize customer service to make sure your experience is hassle-free from start to finish.

5. Transparent Pricing

A forthright HVAC company like Chancey & Reynolds is transparent about their pricing. We communicate openly with our customers, so there are no surprises or hidden fees. We go above and beyond to make our services accessible to everyone by offering free estimates on new HVAC installations and replacements and convenient financing options for customers who qualify.

Why Choose Chancey & Reynolds?

Choosing the right HVAC contractor is more than just a decision; it’s an investment in the efficiency and longevity of your HVAC system. You can ensure a reliable and trustworthy partnership by considering factors such as experience, certifications, services offered, reputation, and customer service.

When you’re searching for an HVAC contractor you can trust in greater Knoxville, call Chancey & Reynolds. We’ve built our reputation on providing the highest quality heating and cooling services since 1978—that’s 45 years of dedication to our customers. Count on our NATE-certified technicians to deliver fast, professional, and satisfying service for all of your HVAC needs. With Chancey & Reynolds, you’re getting a service and a commitment to excellence.

Knoxville Office – (865) 525-5076

Lenoir City Office – (865) 986-3883