40+
Years of Business
15+
Certified Technicians
200+

5-Star Reviews

20,000+

Satisfied Customers

Tony Chilcoat
Tony Chilcoat
1708728356
I would like to tell you that you have an excellent employee. Ehsan replaced a fan motor in our home, Lake Point Dr. Knoxville. Hewas very proficient in his knowledge and workmanship. You have a good employee with Ehsan. Robbie...... Nutt and Tony.
Quickly diagnosed the problem and fixed it! Jerry was the technician. He was friendly and knowledgeable. Two thumbs up!
Scott Dozier
Scott Dozier
1705534228
Thank you so very, very much for sending Connor to my home today 1/17/2024, especially with 8 inches of snow on the ground. You installed my unit about 10 years ago and serviced it since. As a member of the Comfort Club I am extremely pleased with all my experiences with C/Reynolds.I wanted to say a big Thank You Connor !! for your kindness, help and great service today.
Gary Hensley
Gary Hensley
1695689411
We, unfortunately, had a different company install a new heat and air unit. That company did not do good work and after having them come out multiple times to try to fix the problem, called Chancey & Reynolds. Ehsan, a technician from Chancey & Reynolds came out the same day and worked all day even through lunch and finally got our heat and air system straightened out and running correctly. We appreciate C & R and especially Ehsan for taking the time to make sure everything was in proper working order. From here on out, we know who we can trust with our heat and air needs.
Larry Notestine
Larry Notestine
1694711102
Debbie of the C&R office called to schedule the periodic checkup on my HVAC system. She was very kind and helpful, and she got an appointment that fit perfectly with my schedule. Ehsan, the technician, could not have been more knowledgable, proficient, and friendly. He made me feel confident my system is in tip-top shape. He found a glitch in one of the thermostats, and he replaced it with a higher quality, more efficient model. I will always be grateful to Ehsan and Debbie for the interest they showed in helping me. The best!
D Rositamax
D Rositamax
1693352125
Very professional and love my new heat and air unit. Cody and Zack were very knowledgeable and did a great job with my install! I highly recommend them!
Steve Rhea
Steve Rhea
1691503831
Great people, Great technician, Great service, Great Heat and Air Company, TOTALLY SATISFIED.
Bernadette Chew
Bernadette Chew
1691244665
I can’t praise the company enough. Dealing with a rental and a warranty company out of state Chauncey And Reynolds made it streamline for us once we were able to get the OK from flour Warranty Co to move forward. they dealt with the HOA at our condo and made sure that we were all kept in the loop. Can’t thank him enough. the success in the future.
Jim Hartsell
Jim Hartsell
1691190270
Prompt, professional, respectful. Finished quickly, explained what they had done, and cleaned up their debris.
We have been customers for years. Ehsan is always on time, very pleasant, and very competent. He installed 2 air conditioning units a couple of years ago very efficiently. We definitely recommend Chancy Reynolds to our friends!
George Doebler
George Doebler
1691160105
From the estimator to the men doing the installation they were prompt, friendly and explained what was being done. The work was neat and looks very professional.
Rhonda Hughes
Rhonda Hughes
1691159815
Awesome company that you can trust
Dan Roling
Dan Roling
1691158608
Have used Chancy & Reynolds approaching two decades and they are always helpful, courteous, and easy to deal with.
derek trimble
derek trimble
1690396524
Last week I was having some pretty difficult issues with my air conditioning. Which, isn't something you want in this part of Tennessee in the middle of summer. I called Chancey & Reynolds and they sent out a technician named Eshan to help me out. Eshan was on-time, honest and, took the time to see if my unit was under warranty. He did the best he could to keep the house cool until he could schedule a full repair and communicated with me through the entire process.Eshan was knowledgeable about my unit, gave me some advice on preventative maintenance and got me up and running for a fair price. I hope that Eshan stay with C&R for awhile, because I'll be requesting him on my future service calls.
Victoria 399
Victoria 399
1688664492
One of our A/C units quit cooling yesterday due to a clogged drain line. I called Chancey and Reynold's at 7:30 this morning and they were able to send out their service technician, Ehsan A., this afternoon! Ehsan was extremely knowledgeable, kind, friendly and polite. He diagnosed the problem, thoroughly flushed out the water lines of both units and changed out our large "Aprilaire" filters. We signed up for yearly maintenance so that we can keep our units in top working condition. The price was very reasonable! We had neglected to service our units last couple years due to the Covid mayhem. Our neglecting service was a huge mistake because the huge accordion style filter had gotten super dirty and this caused our unit to freeze and shut down. Chancey and Reynolds have installed and serviced our HVAC for the last 18 years and we really appreciate their honesty and service.
Seth Kehne
Seth Kehne
1683740462
They installed a new system at my house as well as have worked on the system at my office. I found their prices to be reasonable and they are responsive.
Just got had work done by Ehsan and he was incredible. On time , very friendly, efficient and knowledgeable. This is the second time he has come to help and will be using them again in the future.
Clifford Brown
Clifford Brown
1680816437
First used Chancey & Reynolds last year when we had a new system installed on our third floor. Based on that excellent experience, we contacted them when our second floor unit did not work at the outset of this cooling season. We were able to get a same day appointment. Communication throughout the day was excellent and Ehsan arrived right on time. He took his time to troubleshoot and clearly explain what was going on. One hour, two parts, and a couple of fuses later, our unit was back to running. Ehsan was kind and professional throughout the time he was with us. I would not hesitate to recommend Chancey & Reynolds for your HVAC needs, new or maintenance.
Larry Notestine
Larry Notestine
1675602278
My recent system check-up revealed problems with the computer board. From the original call to make the appointment to the repair, billing, and payment, everyone at Chancey & Reynolds with whom I spoke were efficient, kind, and helpful. Jake, the technician, is the best! It is reassuring to have a company like C&R who care about doing quality work. Thanks, everyone at Chancey & Reynolds.
John Dossett
John Dossett
1674868501
Jake showed up when he said he would be here and diagnosed the problem in a short period of time. He had to order parts but returned when he said he would. He had us up and going in a couple hours. Was very professional and accurately gave me a couple tips. By the way he was repairing a botched install by another company on a less than year old unit that either didn’t know what to do or didn’t try. They have my business from now on. Thanks guys
Virgil Bell
Virgil Bell
1668552763
Great service and professional staff
Neale Wetherall
Neale Wetherall
1668522405
Ehsan was excellent! Got my system up and running quickly and working great!
Larry Mc Afee
Larry Mc Afee
1666839584
Jerry Fox
Jerry Fox
1666739046
This is a professional organization. Punctual, knowledgeable and competitively priced for their services. AND, if you are fortunate, you may get Ehsan Algaisi as your service professional. Polite, thorough and extremely competent. Give them a try for HVAC system needs.
Stephanie Welch
Stephanie Welch
1663864098
We have had 3 units installed by Chancey and Reynolds, and the service is always exceptional. Ehsan installed a thermostat for me, and did so with professionalism and great customer service! Thank you!
Brian Welch
Brian Welch
1663600408
Very timely and very professional! Ehsan had us up and running very quickly. He was a very nice and knew his stuff! We have used them for years and they’ve always done a great job.
Vernon Corum
Vernon Corum
1663270391
We had Josh and Jake come out to give us an assessment of an HVAC problem. We had to go with a new unit as the owner's was older. Today, Chris and Dustin came out to do the install, they were on time and completed the job when they said they would. Highly recommend.
David Hudgins
David Hudgins
1661908970
Great service technician(Michael) very professional .He knew exactly what the problem was and fixed it .Also he did regular maintenance on hvac unit. I would highly recommend this company!!!
Greg Orlando
Greg Orlando
1661779606
Had a fluke situation arise that was a week outside of the warranty covering our compressor. Chris and Mitch were absolutely amazing in taking care of the situation. They installed our unit a year ago and fixed the situation this time around promptly. Would recommend Chancey and Reynolds to anyone that would ask. Thank you again!!!
JW35
JW35
1661103635
On the afternoon of Aug 10, 2022 our house was struck by lightning. The strike left a cannonball hole in our roof and fried multiple items in our house including both HVAC units. I called Chancey and Reynolds late that afternoon and they were able to send a tech out by noon THE FOLLOWING DAY. Lucas was able to get our main system back up that day and the second unit up a few days later after parts came in for it. He was great. I cannot thank them enough for the quick response and timely, professional repair to our system. When our units need to be serviced or replaced, Chancey and Reynolds will get my business.
steven brand
steven brand
1660054900
I would recommend Chancey & Reynolds to anyone that needs honest, quick, professional work completed. We had the pleasure of working with Ehsan A. - he went above and beyond to ensure that we got the part we needed, quicker than anticipated, and worked in the hot weather to ensure it was done correctly. Can not say enough good things about Ehsan!
Ehsan was amazing! He had great attention to detail and was incredibly professional!!
Excellent service, professional, courteous! Very pleased with everything! Thank you, Alex! Can't quit remember your name!!!
Erin Sanford
Erin Sanford
1657917741
Ehsan was the man for the job! Super friendly, professional, and clearly knew what he was doing! He helped me out quickly and got my unit back on track. Highly recommend him.
Norma Grant
Norma Grant
1657885441
Paul and Jerry were very professional great guys they install a new heat and air Unit for my son clean up any debris and were very polite very respectful of our home above and beyond my expectations and yes they were on time and happy to work they put the customer first will use them again and again
Gio Watford
Gio Watford
1656196966
Doug Shelton
Doug Shelton
1654535659
Friendly staff and great customer service. Has never let me down!!
Brant English
Brant English
1654032416
Ehsan is awesome! Once he arrived he quickly diagnosed and replaced the faulty part on our AC compressor. Very professional and friendly technician!
Quick affordable service.
Mary Vaughn
Mary Vaughn
1653006502
Kimberly Sotelo
Kimberly Sotelo
1652397409
Ehsan fixed our HVAC problem quickly and professionally. But that’s not all he was also very kind and friendly at the same time. If we have a need again I’ll be calling this place again and requesting that Ehsan is our repair person. Thanks for such great service!
Jon Neveu
Jon Neveu
1651505575
Josh Foster, a tech at Chancey & Reynolds, was on time, highly professional and very knowledgeable. He very quickly determined this issue and I now have my AC up and running again.I recommend Chancey & Reynolds and especially Josh!
Jeremy Thomann
Jeremy Thomann
1651336346
Sehan (sp?) was fantastic. Very courteous and knowledgeable. He even showed me what had gone wrong when our thermostat went dark. Would 100% use again.
winky carrell
winky carrell
1650027382
Fast,curtious, got it done.
Karen Patricia
Karen Patricia
1649886735
Ehsan is a professional courteous and prompt technician. Personable employee.Highly recommended. Thx Angie.
Brian Huskey
Brian Huskey
1649079934
Our HVAC quit working on Saturday morning. I hesitated to call as the weather was going to be mild and I knew there would be an extra charge for the week-end work. I decided to call - left a message. I got a call back almost immediately from Ehsan. We talked for a minute and he gave me an ETA for later that afternoon. He showed up right when he said he would. He was very polite and friendly. He quickly diagnosed the problem and had the part on his truck. He fixed the fixed issue and made sure I understood what was done. After fixing the main issue, he went above and beyond by fixing my thermostat's base plate that was loose. Having such a good experience with Ehsan made me feel good about my decision to make the call for the week-end work.
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