40+
Years of Business
15+
Certified Technicians
200+

5-Star Reviews

20,000+

Satisfied Customers

Chancey & Reynolds, Inc. | HVAC
Excellent
4.8
Based on 315 reviews
review us on
Never did I think I would have a good laugh and enjoy my time while having my HVAC serviced in the middle of a heat wave. Not only did Chancy & Reynolds come through for me in a pinch, but I had the pleasure of meeting Ehsan. He was kind, funny and efficient despite it being 90° outside and after hours on a Friday. Top notch service and team.
Response from the owner: Travis - thank you so much for your wonderful review. We're delighted to hear that Ehsan was able to bring some joy and efficiency to your service visit, even in challenging conditions. It's great to know that Chancy & Reynolds could assist you in a pinch. We appreciate your kind words and look forward to serving you again. Thank you!
Ehsan deserves more than 5 stars!!! We had a misdiagnosis earlier in the week and Ehsan responded to our call at 7am on a Saturday morning to review & diagnose. 3 hours later we were up and running on the hottest day of the year. He had great communication, professional, and has earned our repeat business!!
Response from the owner: Kane - what a fabulous review for Chancey & Reynolds! We're thrilled to hear that Ehsan provided exceptional service and resolved the issue promptly. Your kind words about his professionalism and communication mean a lot to us. We appreciate your trust and look forward to serving you again in the future!
Rick came and performed some needed work on our AC unit and Condenser and was very efficient and communicative. This company provides very good service and we will continue to use them for our HVAC needs!
Response from the owner: Suzanne - thank you for your wonderful feedback and review for Chancey & Reynolds! We're delighted to hear that Matt provided efficient and communicative service while working on your AC unit and condenser. We appreciate your continued trust in us for your HVAC needs and look forward to serving you again in the future.
Response from the owner: Hiram - we appreciate the five-star recommendation for Chancey & Reynolds!
The technician who came out, Ehsan, was very professional, courteous, efficient, and friendly. He quickly diagnosed the issue with our unit and fixed it on the spot. We were also impressed with the friendly and helpful person who scheduled the service. Highly recommend!
Response from the owner: Mary - thank you so much for your wonderful review for Chancey & Reynolds! We’re thrilled to hear that Ehsan provided such excellent service and was able to diagnose and fix your issue promptly. We’re also glad to know that our scheduling team made a great impression. Your recommendation means a lot to us.
From scheduling an appointment to the job that was done, it was a very pleasing experience. Eshan was so knowledgeable, professional, and personable. I highly recommend Chancey & Reynolds.
Response from the owner: Tina - thank you for your great review! We're thrilled to hear everything went smoothly from start to finish. Eshan’s expertise and professionalism truly shine. Your recommendation is much appreciated. Thanks for choosing Chancey & Reynolds!
Mr. Ehsan the technician, was professionally friendly & efficient. He arrived, did his evaluations, & replaced the old part for the new one; all under 30 minutes.
Response from the owner: Kotatii - thank you so much for sharing your experience! We're thrilled to hear that Ehsan provided such prompt and professional service. It's always our goal to make sure our customers receive the best care in the shortest time possible. If you need anything else or have any more questions, feel free to reach out. Thanks for choosing Chancey & Reynolds.
Every service technician we've had is always professional, polite, informative, and helpful.
Response from the owner: Celeste - thank you so much for your kind words and review for Chancey & Reynolds! We're thrilled to hear that you've had consistently positive experiences with our service technicians. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Eshan always does a good job he is honest and very dependable. People love a good honest person these days.
Response from the owner: Tammy - thank you for your kind words! We're so pleased to hear that Eshan consistently provides honest and dependable service. We're proud to have Eshan on the Chancey & Reynolds team and appreciate your support!
Response from the owner: Tom - thank you for leaving Chancey & Reynolds a five-star review!
Ehsan and Conor were wonderful! They arrived on time, completed the job, told me what they did and explained the warranty. Very nice and professional. Ehsan has always gone above and beyond to handle our service needs and is always great to deal with.
Response from the owner: Sarah - thank you the five-star review! We're delighted to hear that Ehsan and Conor provided excellent service, arriving on time and explaining everything thoroughly. It's great to know that Ehsan consistently goes above and beyond for your service needs. We appreciate your feedback and your trust in Chancey & Reynolds.
Tech was very communicative and efficient!
Response from the owner: Chuck - thank you for the wonderful recommendation for Chancey & Reynolds. We appreciate your business.
Response from the owner: Emily, we are grateful for the recommendation. Thank you for choosing Chancey & Reynolds.
Response from the owner: Susan - we appreciate the five-star review for Chancey & Reynolds!
Ehsan came to my house for a regular maintenance call. He was very personal and professional. He took time to listen to my concerns and very clearly explained my options without sales pressure.
Response from the owner: Patty - Thank you so much for sharing your experience with Chancey & Reynolds. We’re thrilled to hear Ehsan took the time to understand your concerns and present your options clearly without any sales pressure. We appreciate your feedback and look forward to continuing to provide excellent service for you in the future!
Great service from the moment you call in to Chancey & Reynolds all the way thru service on the HVAC. Very quick turnaround — always keep you updated. Darlene, Paul and Carson are exceptional representatives and very skilled at what they do. Very much appreciated!
Response from the owner: Keith - we're thrilled to hear about your positive experience with Chancey & Reynolds. Our team, including Darlene, Paul, and Carson, takes pride in providing quick, reliable service and keeping our customers updated. Your appreciation means a lot to us!
Ehsan did a wonderful job getting our AC back up and working. He is courteous and extremely knowledgeable.
Response from the owner: Rkipper, thank you for sharing your experience with Chancey & Reynolds! We're thrilled Hasan provided excellent service and got your AC back up and running smoothly. We appreciate your business and look forward to serving you again in the future!
Darlene provided great customer service when listening to my issue and provided an expedient service appt. Jake(service tech) arrived on time, thoroughly checked system and quickly determined the cause and replaced, tested and confirmed the issue was resolved! Capacitor was replaced. Both office and field provided outstanding service!
Response from the owner: Molly, we're grateful Darlene and Jake provided exceptional customer service and technical expertise. It's wonderful to know that our team was able to address your issue promptly and efficiently. We appreciate your kind words for Chancey & Reynolds.
Ehsan was very professional and efficient
Jake is great! Explains everything. Super knowledgeable and efficient!
Love the professionalism and knowledge of all Chancey & Reynolds employees.Our tech is Ehsan. We always ask for him to come back. He's such a kind, nice, and respectful person in addition to being a master of his craft. We look forward to our semi-annual appointments.
Eshan was great explained every step.
Response from the owner: Thank you Chuck, for the wonderful recommendation and appreciation for Eshan!
Ehsan is excellent at customer service and very knowledgeable and helpful with all things related to HVAC! A great experience and highly recommend!
Jake is a fabulous tech! He is so knowledgeable and efficient, has a great personality as well. I couldn’t be happier with his work.
Response from the owner: Ruth - thank you for your wonderful review for Chancey & Reynolds! We're thrilled to hear that Jake provided you with exceptional service. We appreciate your business and look forward to serving you again in the future.
Ehsan always does a great job - and he is very personable! He answers all my questions and I feel confident that the job was done right.
Response from the owner: Thank you for the kind words. We are certainly glad to have Ehsan on our team.
First, the company of Chancey&Reynolds is fantastic, always responsive and professional. Ehsan, who came out to service and do updates was awesome; was very knowledgeable, professional, efficient, nice, and patient in explaining nuances of our HVAC system us. My highest recommendation.
Response from the owner: Richard, we love hearing about your fantastic experience with Chancey & Reynolds! It's great to know that Ehsan provided knowledgeable, professional, and patient service during the HVAC updates. Thank you for your highest recommendation, and we look forward to serving you again in the future.
I assumed that getting repair work done on my HVAC would be a nightmare, but it wasn’t. The lovely woman I spoke with on the phone to make my appointment was very pleasant and helpful. The gentleman that came out to check on the issue, Ehsan, was great! He was polite, timely, and professional. He figured out the issue in minutes and scheduled a follow up immediately. The work to fix the issue took him almost no time, and everything is working perfectly now.
Response from the owner: Sophia - we're so glad to know that your HVAC repair experience with Chancey & Reynolds exceeded your expectations! It's wonderful to know that our team, from scheduling with our pleasant and helpful staff to the efficient service provided by Ehsan, made the process smooth and hassle-free for you. Thank you for acknowledging our efforts, and we're glad everything is working perfectly now.
Conner has been to our house twice. The first time he solved a problem that not only stumped the previous service provider but led them to propose a new unit. The second time he tracked down, quickly and efficiently, an odd hard-to-diagnose issue. Both times the service was very reasonable.He is why I will call Chancey & Reynolds for anything HVAC.
Ehsan and Jake did a fantastic job. Highly recommended!
Response from the owner: Jim - thank you for the five-star recommendation for Chancey & Reynolds! We're pleased Ehsan and Jake provided excellent customer service. Thank you for your business!
Ehsan with Chancey and Reynolds does a great job servicing my heat pump and air conditioning system. He is always pleasant with a welcoming smile and he has earned my trust over a period of 8 years ! I appreciate his work as well as his knowledge! His enthusiasm for delivering high level service is refreshing! Thank you.
Response from the owner: Duffie - thank you for your wonderful recommendation for Chancey & Reynolds. We're thrilled to hear that Ehsan has consistently provided excellent service over the past 8 years. His dedication and enthusiasm are truly appreciated. Thank you once again for your loyalty and support!
Ehsan is one of the best maintenance tech and has been servicing all units for several years. Always goes above and beyond
Response from the owner: Samantha, we are grateful for your review and recommendation! Thank you for sharing your positive experience with Ehsan from Chancey & Reynolds! We’re thrilled to hear that Ehsan consistently provides exceptional service and goes above and beyond for our customers. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Chancey & Reynolds!
Have used Chancy & Reynolds approaching two decades and they are always helpful, courteous, and easy to deal with.
Response from the owner: WOW! Dan -- thank you for trusting Chancey & Reynolds for your HVAC needs for nearly 20 years! ❤️ We look forward to providing you with excellent service for many more years to come!
Arrived on time and was able to repair our unit. Very courteous, professional and will definitely continue using this company for our service and repair needs.
Response from the owner: Babbet - thank you for the five-star rating! We greatly value your loyalty and look forward to serving you for all your service and repair needs in the future. Thank you for choosing Chancey & Reynolds!
On time, very professional, happy with the service!!!
Response from the owner: B.J. - Thank you for your positive feedback! We're glad to hear that you had a great experience with our service and that everything met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!
Good company. Prompt and thorough
Response from the owner: We appreciate the five-stars, Jerry! Thank you for recommending Chancey & Reynolds. If you ever need any further assistance, please feel free to reach out.
Ehsan was very professional and personally outgoing and knowledgeable I have had chancey and Reynolds product for many yes and have been very satisisfied with their service and product.thanks!
Response from the owner: Fred, thank you so much for your wonderful review! We're happy Ehsan provided professional and knowledgeable service, and we're delighted that you've been satisfied with Chancey & Reynolds products over the years. We're grateful for your continued loyalty and support. If you ever need anything else, please don't hesitate to reach out. Thanks again!
I have used Chancy & Reynolds since I bought my house in 2005, and I can honestly say that I have always been more than pleased with their professionalism, service, and response times. Mostly, I want to acknowledge and commend their experienced, knowledgeable and friendly work force. Chancy & Reynolds is truly a remarkable company.
Response from the owner: Carolyn, we are deeply grateful for your long-standing trust and support since 2005! Your kind words about our professionalism, service, and team mean the world to us. We're committed to providing top-notch service and look forward to serving you for years to come. Thank you for choosing Chancy & Reynolds!
Ehsan was our technician, and he was super friendly and very professional. He showed up right on time, remembered our home and AC system, and got right to work. He solved our problem quickly, and we are very pleased with his service.
Response from the owner: Ashley, we are grateful you had a great customer service from Ehsan! Knowing that he provided friendly, professional, and efficient service makes us proud. We'll be sure to pass along your kind words, and we look forward to serving you again in the future. Thank you for choosing Chancey & Reynolds!
I have been a customer for Chance and Reynolds for many years and my experience with the company and representatives has been very good. Ehsan one of their customer Service representatives has been coming to my home for a few years and he knows my units well. He is very efficient, friendly and knowledgeable.
Response from the owner: Sandra, thank you for being a loyal customer of Chance and Reynolds for so many years! We're delighted to hear about your positive experiences with Ehsan and our team. Your kind words about Ehsan's efficiency, friendliness, and knowledge mean a lot to us. We appreciate your trust in our services and look forward to continuing to serve you!
Jerry was excellent as always
Response from the owner: John, we're so grateful that Jerry met your expectations once again! At Chancey & Reynolds, we strive to deliver excellent service consistently. Thank you for your kind words, and we look forward to serving you again soon.
Great service today of our two heat pumps by technician Ehsan to get us ready for the summer and who also alerted us to their duct cleaning capabilities which we want to implement. We appreciated Ehsan's work- friendly attitude plus his knowledge and professionalism. Thanks C&R and Ehsan! (no, we are not related; just appreciative).
Response from the owner: Joe - thank you for sharing your positive experience with Chancey & Reynolds and technician Ehsan! We’re thrilled to hear that Ehsan provided great service for your heat pumps and introduced you to our duct cleaning services. His friendly attitude, knowledge, and professionalism are qualities we value in our team. We appreciate your trust and look forward to assisting you with any future HVAC or duct cleaning needs!
Josh was great! He was very quick and professional when providing maintenance on my hvac unit. He informed me about recommendations for my unit and new offerings Chancey and Reynolds are providing without being pushy to sell those offerings to me. That is a big think I look for when having someone come out to look at my units— trying not to oversell me but still being informative and sharing what makes sense for me!
Response from the owner: Allison, we love the five-star recommendation for Chancey & Reynolds and technician Josh! We’re thrilled to hear that Josh provided quick, professional maintenance for your HVAC unit and shared information about recommendations and new offerings without being pushy. We appreciate your trust and are here for any future HVAC needs. Thanks again for choosing Chancey & Reynolds!
Ehsan is our favorite technician, and has been handling our account for years. Reliable and honest company. Highly recommend!
Response from the owner: SB, we’re so glad to hear that Ehsan has become your favorite technician over the years! It’s fantastic that you’ve found Chancey & Reynolds to be a reliable and honest company. Your recommendation means a lot to us—it’s customers like you who make our work so rewarding. Thank you for your continued trust and loyalty to Chancey & Reynolds!
Good experiences over the many years of service
Response from the owner: Thank you, Ernie, for the recommendation for Chancey & Reynolds! We appreciate your business over the years and will work hard to continue to earn it for many more.
Polite efficient and quick. Thank you thank you
Response from the owner: Matthew, we love the five-star review! We are grateful you find Chancey & Reynolds service highly efficient. Thank you for trusting us with your HVAC needs.
We've always gotten very courteous and professional service! It is nice to have such a reliable company for HVAC stuff.
Response from the owner: We love the glowing review, Denise! Thank you for trusting Chancey & Reynolds. We're glad our team delivers excellent customer service.
As always the work was completed with professionalism. Ehsan was very friendly and completed the work in a timely expert manner. He offered suggestions to improve the air quality in our home.
Response from the owner: David - thank you for your wonderful review of Chancey & Reynolds! It is great to know that Ehsan completed the work in a timely and expert manner and also offered valuable suggestions for improving your home's air quality. We appreciate your feedback and look forward to serving you again!
Always great service. Ehsan is our favorite technician, and has been handling our account for several years. Reliable and honest company. Highly recommended!
Response from the owner: Jim, we are thrilled to hear that you have been consistently happy with the services provided by Chancey & Reynolds. We greatly appreciate your kind words about Ehsan, who has been an important part of our team.Thank you for recommending us, and we hope to continue serving you with excellence for many more years.
Technician was on time and very professional also described what he was doing and gave us options for maintenance!
Response from the owner: Tom, thank you for your kind words about your experience with Chancey & Reynolds. We are thrilled that our technician was punctual, professional, and provided helpful information and maintenance options.At Chancey & Reynolds, customer satisfaction is our top priority, and your feedback reaffirms that we are on the right track. If you need further assistance in the future, please don't hesitate to contact us.
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